PLATFORM

Mobile app

The StoryTagger mobile app guides users to reflect and share short, focused video stories. Here are some of our frequently asked questions.

What makes StoryTagger different to other video apps?
StoryTagger focuses on helping people translate their ‘in-head’ reflections into short, insightful and confident selfie videos delivering value on a range of topics. Most other video apps focus on helping people film what’s in front of them.

Is the app available for Android and iOS?
Yes, you can download it for free from Google Play and the App Store. Simply search for ‘StoryTagger’.

Does StoryTagger run on older devices?
All video apps use more processing power, so we’ve spent a lot of time optimising StoryTagger to work on older devices. Even with StoryTagger’s environmental sensing smart recording features its still is a lightweight app with most of the processing taking place on our Amazon S3 cloud servers. Please get in touch with our sales team for specific details. 

Why can’t we just record videos without the app?
Well, you can, but StoryTagger uses structured storytelling techniques to guide users to reflect and share short, focused video stories. Our customers tell us that without the app people struggle to reflect and identify what they should talk about, experience technical issues and often find it difficult to transfer large video files to secure corporate networks.

Does this make it complicated?
It’s true that StoryTagger guides people to go deeper than when you create a fun video on TikTok or Instagram, but it’s no more complicated. School kids to silver surfers use it with no instructions.

Will it be hard to onboard?
You can see from our client list that we support some pretty impressive organisations. We have plenty of resources to help your IT security, Privacy, Legal and GDPR teams onboard. 

PLATFORM

Campaign Manager

StoryTagger’s admin area helps your team manage everything from users, story interview design and video file distribution.

How much content can I create and curate?
Your team can create and curate as much video content as you need. We don’t limit any of the functionality on the StoryTagger platform, so you can take advantage of the great features we’ve built to help everyone share their best stories.

How many administrators can we have?
You can assign as many administrators as you need to your organisation. We even throw in a few free seats for administrators to test and try their story frameworks in the app before sharing with users.

What skills does my team need?
The Campaign Manager contains toolkits, guides and copy snippets to help anyone with HR, learning, marketing or communication skills engage a community of knowledge sharers.

Do you provide templates
The Campaign Manager has plenty of templates to help you create content for a range of goals including career stories, development programmes, internal communications and many more.

Where can the videos be hosted?
Campaign manager allows you to download standard MP4 files that can be hosted anywhere that allows video.

Do you support APIs?
StoryTagger supports a range of API requests that will allow you to develop deep integrations with your existing technology stack.

Can I get subtitles?
Transcripts and Subtitles will be available to download from December 2020.

 

 

Book a Zoom for a quick intro to StoryTagger
"StoryTagger team's support, flexibility and collaboration have been amazing in the past months. So delighted to be working with you on this project."

Smaranda Dochia

Director of Digital Learning & Events
Association of Coaching

GETTING STARTED

Onboarding 

StoryTagger was designed for enterprise, so we’ve got everything in place to service the most demanding of onboarding processes.

Is StoryTagger GDPR compliant?
StoryTagger was developed in a post GDPR world, so our platform, End User Licence Agreement and privacy policies comply.

Do you have resources for our IT security and legal teams?
Yes, we have specific FAQs for these teams that provide extra detail. Please contact us to get a password to access this resource.

How long does onboarding typically take?
It depends on your internal processes, but it can take from just a couple of days to a couple of weeks.

Can we see your terms and conditions of service?
Sure, you can view them here

 

GETTING STARTED

Our plans

We keep our plans simple with no hidden extras.

How is StoryTagger sold?
Our plans are based on how many active users will have access to the app at any one time.

What is an active user?
An active user is anyone who you’ve granted access to the StoryTagger platform.

Can administrators manage active users?
Yes, you can move users on and off the platform as required. Removing a user will delete all of their records and videos for GDPR purposes. Because of this we advise retaining people who you need to record multiple videos, and allow for this in the number of active users you purchase.

Is StoryTagger expensive?
No, we believe our platform should be accessible to all sizes of organisation. Our active user fees reduce to a few pence per year for group wide enterprise licences.

How do we pay for StoryTagger?
You can currently pay by invoice or credit card.

 

 

How can university marketing teams help students navigate through the current crisis?

‘I think it’s probably been the biggest experiment in the history of mankind, where we've taken a billion students and asked them to do what they're learning online.’ How have recent events impacted university students starting their course this year? Marketing and...

Kineo and StoryTagger help loneliness charity accelerate induction to meet urgent COVID-19 demand

Brighton learning companies team up on pro bono project to help TogetherCo respond to pandemic with user-generated content and digital learning for hundreds of new volunteers. TogetherCo, a Brighton-based loneliness charity who befriend vulnerable people in need were...

StoryTagger announced as video storytelling partner for Learning Technologies 2019

New user-generated video platform helps delegates take conference knowledge back to work.   Launched in summer 2018, StoryTagger has been chosen as the video storytelling partner for Learning Technologies 2019, Europe’s leading workplace learning exhibition and...

Learning Technologies 2020 conference speaker trailers

We’re proud to support Europe’s leading workplace learning event as the official video storytelling partner for the second year running. Conference speakers are foreshadowing their talks with short self-filmed video trailers, creating pre-show engagement with...

Crowdsource knowledge and experiences easily with our video learning platform

As our working lives change and turn towards accessible online resources, the demand for video learning platforms has increased. Video learning as a concept is becoming increasingly popular, with studies claiming that it improves people’s ability to remember concepts...

Building trust in teams with authentic video content

In this article Cheryl Clemons highlights three business areas that benefit from the real, human and inspiring qualities of user-generated video which can help with building trust in teams. Originally published on the Saba Lumesse guest blog in December 2018. What do...

Is your current video strategy delivering business impact?

Like many teams you may be relying on professional production companies to capture your colleague or customer stories and aid your video strategy. We have identified five reasons why it’s time to consider new, innovative ways of filming authentic, value-led content...

Supporting students through the pandemic with peer-to-peer video content

What happens when everything you think you know about a life-changing event changes? New university students are going through this right now, and increasingly turning to each other to share experiences. Carl Hodler caught up with Nik Taylor, Editor-in-chief at The...

How Learning and Development Works in a Post-COVID Workplace

Modern business environments are fast-paced and ever-evolving, and with that comes the demand for learning and development programmes to ensure a clear and effective process can be followed. However, in a post-COVID business world, typical learning and development...

StoryTagger Podcast Roundup

Here at StoryTagger, we love learning podcasts. So, to celebrate National Podcast day, our COO Carl Hodler has listed some of his favourites below. They're a mix of learning, future of work and sales themes. Podcasts are such a great learning media. Carl tells us he...